SENARAI SYARIKAT INSURANS DI MALAYSIA

SENARAI SYARIKAT INSURANS DI MALAYSIA

Berikut kami senaraikan syarikat insurans yang sah beroperasi di Malaysia. Rujukan dari Bank Negara Malaysia.

Kesemuanya ada 14 buah syarikat yang menjalankan perniagaan insurans.

INSURANCE COMPANIES & TAKAFUL OPERATORS:SYARIKAT INSURANS & PENGENDALI TAKAFUL

AIA Berhad. Syarikat insurans di Malaysia
AIA Berhad


1. AIA Berhad

General Information
Alamat HQ: Level 29, Menara AIA No. 99, Jalan Ampang 50450 Kuala Lumpur
Telefon: 1300 88 1899 / 03-2056 1111
Faksimili: 03 – 2056 2992
Laman Web: www.aia.com.my

Unit Pengaduan
Nama Jabatan: Customer Care
Hubungi: Cheryl Paul Abdullah
Alamat: Level 7, Wisma AIA No. 99, Jalan Ampang 50450 Kuala Lumpur
Telefon: 03 – 2056 3773
Faksimili: 03 – 2056 3891
Emel: My.Customer@aia.com

2. AXA Affin Life Insurance Berhad

General Information
Alamat HQ: 8th Floor, Chulan Tower, No. 3, Jalan Conlay, 50450 Kuala Lumpur
Telefon: +603 2117 6688
Faksimili: +603 2117 3698
Laman Web: www.axa.com.my

Unit Pengaduan
Nama Jabatan: Customer Care
Hubungi: Jackie Chin, Customer Contact Manager
Alamat: Tingkat 8, Chulan Tower, No. 3 Jalan Conlay, 50450 Kuala Lumpur.
Telefon: 1 300 88 1616
Faksimili: +603 2117 6768
Emel: customer.care@axa-life.com.my

3. Allianz Life Insurance Malaysia Berhad

General Information
Alamat HQ: Aras 29, Menara Allianz Sentral, 203, Jalan Tun Sambanthan, Kuala Lumpur Sentral 50470 Kuala Lumpur.
Telefon: +603 2264 1188 / 2264 0688
Faksimili: +603 2264 1199
Laman Web: www.allianz.com.my

Unit Pengaduan
Nama Jabatan: Complaints Unit, Customer Service Department
Hubungi: Mohd Farop Bin Mohd Sharif / Desmond Choong Ming Tien
Alamat: Allianz Arena, Suite 2A-G-1, Level G, Block 2A, Plaza Sentral, Jalan Stesen Sentral 5, Kuala Lumpur Sentral, 50470 Kuala Lumpur
Telefon: +603 2263 6002
Faksimili: +603 2264 0602
Emel: customer.service@allianz.com.my

4. AmMetLife Insurance Berhad

General Information
Alamat HQ: Level 24, Menara 1 Sentrum, No. 201, Jalan Tun Sambanthan, 50470 Kuala Lumpur
Telefon: +603 2271 8000
Faksimili: –
Laman Web: www.ammetlife.com

Unit Pengaduan
Nama Jabatan: Customer Resolution
Hubungi: Ms Lee Su Wei
Alamat: Level 6, Menara 1 Sentrum, No. 201,Jalan Tun Sambanthan, 50470 Kuala Lumpur
Telefon: +603 2271 8100
Faksimili: –
Emel: feedback@ammetlife.com

5. Etiqa Life Insurance Berhad

General Information
Alamat HQ: Level 19, Tower C, Dataran Maybank, No. 1, Jalan Maarof, 59000 Kuala Lumpur.
Telefon: +603 2297 3888
Faksimili: +603 2297 3800
Laman Web: www.etiqa.com.my

Unit Pengaduan
Nama Jabatan: Complaint Management Unit
Hubungi: Rohayu Mohamad Anuar
Alamat: Level 5, Tower B, Dataran Maybank, No 1 Jalan Maarof, 59000 Kuala Lumpur
Telefon: 1-300-13-8888
Faksimili: +603 2297 3800
Emel: cmu@etiqa.com.my

6. Gibraltar BSN Life Berhad

General Information
Alamat HQ: Level 20, Mercu 2, No. 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur
Telefon: +603 – 2298 2000
Faksimili: +603 – 2298 2383
Laman Web: www.GibraltarBSN.com

Unit Pengaduan
Nama Jabatan: Complaints Unit
Hubungi: Vincent Woon / Nur ‘Atiqah Zabidi / Siti Norizan
Alamat: Level 20, Mercu 2, No. 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur
Telefon: +603 – 2298 2187 / 2298 2189 / 2298 2191
Faksimili: +603 – 2298 2383
Emel: Siti Norizan, norizan.mkamel@gibraltarbsn.com
Vincent Woon, zhenquan.woon@gibraltarbsn.com
Nur ‘Atiqah Zabidi, atiqah.zabidi@gibraltarbsn.com
Customer service, customerservice@gibraltarbsn.com

7. Great Eastern Life Assurance (Malaysia) Berhad

General Information
Alamat HQ: Menara Great Eastern, 303 Jalan Ampang, 50450 Kuala Lumpur
Telefon: +603 4259 8888
Faksimili: +603 4259 8000
Laman Web: greateasternlife.com/my

Unit Pengaduan
Nama Jabatan: Complaint Handling Unit
Hubungi: Atiqah Salami
Alamat: Great Eastern Life Assurance (Malaysia) Berhad, Complaints Handling Unit, Menara Great Eastern, 303 Jalan Ampang, 50450 Kuala Lumpur.
Telefon: +603 4813 3738
Faksimili: +603 4259 8397
Emel: feedback@greateasternlife.com

8. Hong Leong Assurance Berhad

General Information
Alamat HQ: Level 3, Tower B, PJ City Development, No. 15A Jalan 219, Seksyen 51A, 46100 Petaling Jaya, Selangor
Telefon: +603 7650 1818
Faksimili: +603 7650 1991
Laman Web: www.hla.com.my

Unit Pengaduan
Nama Jabatan: Call Centre & Customer Service
Hubungi: Ms Lim Lee Peng / Ms Vemala Nathan
Alamat: Level 3, Tower B, PJ City Development, No. 15A Jalan 219, Seksyen 51A, 46100 Petaling Jaya, Selangor, P.O. Box 120, 46710 Petaling Jaya
Telefon: +60 3 7650 1818 (GL) / 7650 1288 (Customer Service)
Faksimili: +60 3 7650 1299
Emel: customerservice@hla.hongleong.com.my / lplim@hla.hongleong.com.my / vemala@hla.hongleong.com.my

9. MCIS Insurance Berhad

MCIS Insurance Berhad

General Information
Alamat HQ: Wisma MCIS, Jalan Barat, 46200 Petaling Jaya, Selangor
Telefon: +603 7652 3388
Faksimili: +603 7957 1562
Laman Web: www.mcis.my

Unit Pengaduan
Nama Jabatan: Complaint Unit
Hubungi: Naomi Santhanasamy
Alamat: Wisma MCIS, Jalan Barat, 46200 Petaling Jaya, Selangor
Telefon: +603 7652 3388
Faksimili: +603 7956 4388
Emel: naomi.santhanasamy@mcis.my

10. Manulife Insurance Berhad

General Information
Alamat HQ: Menara John Hancock, Jalan Gelenggang, Bukit Damansara, 50490 Kuala Lumpur
Telefon: +603 2719 9228
Faksimili: +603 2094 0972
Laman Web: www.manulife.com.my

Unit Pengaduan
Nama Jabatan: Customer Complaint Unit
Hubungi: Foong Yee Ping
Alamat: Manulife Insurance (Malaysia) Berhad, Customer Complaint Unit, P.O. Box 10312, 50710 Kuala Lumpur.
Telefon: +603 2095 7612 / 2095 7613
Faksimili: +603 2092 2960
Emel: mylife_customerservice@manulife.com

11. Prudential Assurance Malaysia Berhad

General Information
Alamat HQ: Prudential Assurance Malaysia Berhad Level 20, Menara Prudential Persiaran TRX Barat, 55188 Tun Razak Exchange, Kuala Lumpur, Malaysia.
Telefon: +603 2778 3888
Faksimili: –
Laman Web: www.prudential.com.my

Unit Pengaduan
Nama Jabatan: Customer Engagement
Hubungi: Complaints Unit
Alamat: Prudential Assurance Malaysia Berhad,
Complaints Management,
Level 17, Menara Prudential,
Persiaran TRX Barat,
55188 Tun Razak Exchange,
Kuala Lumpur,
Malaysia.
Telefon: +603 2789 9460
Faksimili: –
Emel:
prufeedback@prudential.com.my

12. Sun Life Malaysia Assurance Berhad

General Information
Alamat HQ: Level 11, No. 338, Jalan Tuanku Abdul Rahman, 50100 Kuala Lumpur.
Telefon: +603 2612 3600
Faksimili: +603 2698 7035
Laman Web: sunlifemalaysia.com

Unit Pengaduan
Nama Jabatan: Client Resolution
Hubungi: Mr Chris Shi
Alamat: Mezzanine Floor, No. 338, Jalan Tuanku Abdul Rahman, 50100 Kuala Lumpur
Telefon: 1300-88-5055
Faksimili: +603 2614 3550
Emel: ClientResolution@sunlifemalaysia.com

13. Tokio Marine Life Insurance Malaysia Bhd

General Information
Alamat HQ: (formerly known as TM Asia Life Malaysia Bhd.)
Ground Floor, Menara Tokio Marine Life, 189, Jalan Tun Razak, 50400 Kuala Lumpur.
Telefon: +603 2059 6188
Faksimili: +60 3 2162 8068
Laman Web: www.tokiomarinelife.com.my

Unit Pengaduan
Nama Jabatan: Complaint Handling Unit
Hubungi: Miss Shahidatul Mazura Binti Mat So’od
Alamat: (formerly known as TM Asia Life Malaysia Bhd.)
Ground Floor, Menara Tokio Marine Life, 189, Jalan Tun Razak, 50400 Kuala Lumpur.
Telefon: +603-2179 7046
Faksimili: 603 2164 0988
Emel: CHU@tokiomarinelife.com.my

14. Zurich Life Insurance Malaysia Berhad

General Information
Alamat HQ: Level 23A, Mercu 3, No. 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur
Telefon: 1-300-888-622
Faksimili: 03-2109 6888
Laman Web: www.zurich.com.my

Unit Pengaduan
Nama Jabatan: Complaint Management
Hubungi: Ms Kang Chin Ying, Ms Sharon Tan
Alamat: Level 23A, Mercu 3, No. 3, Jalan Bangsar, KL Eco City, 59200 Kuala Lumpur
Telefon: 1-300-888-622
Faksimili: 03-2109 6888
Emel: feedback@zurich.com.my